Vivid Seats is a trusted and reliable way to buy and sell tickets. Why cant I get one? If you are purchasing for an event months in advance, the tickets may not be printed by the box office yet. It currently collaborates with institutions including Duke University and the University of Notre Dame. Its going to give more credence to your chargeback claim. At this venue, Section B is behind the Pit. 2021 Vivid Seats Ltd. All rights reserved. . Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Event Changes Cancelled, Postponed and Relocated Events AXS App App Basics and Help General Questions Ace is the highest-ranking card in most games. I called 36 hours before the event to notify them that the tickets hadn't come through and was promised that either the seller would send those tickets or that I would be guaranteed replacement seats one hour before the event. How do I find Discount Tickets for Broadway Shows? DO NOT RECOMMEND. Anyone using the information provided by Kidadl does so at their own risk and we can not accept liability if things go wrong. Where are the Farmers Markets and Street Fairs? This review was chosen algorithmically as the most valued customer feedback. WebOnce your order has been confirmed, you will receive an expected delivery date in your confirmation email. I went to ball park customer service only to be told that my seats were sold to someone else! To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. Click on "Get Tickets". One of the most significant advantages of Vivid Seats is its vast inventory of tickets for a wide range of sports events here. Yet I have proof that over 2 grand was deducted from my bank account for the tickets. WebIf the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. Ace is the highest-ranking card in most games. On Ticketmaster since 7:30am waiting for tickets out at 10am. Depending on how good of a deal the tickets are, each choice will give you a score. They didn't care about the proof I sent from both apps and the ball park themselves (ball park emailed me the screenshot of our resold seats). Which are the significant churches in Manhattan? 
I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. Email You can choose between receiving a cash refund or the Rewards Cash loyalty credit 10% more than the total value of the order. The request was put in minutes before. Sent the credit card company the email showing that the tickets were sent to you 30 minutes after the show started and Billing offers three methods of payment: credit card, PayPal, and PayPal Credit (which offers a 6-month interest-free period on orders of $99 or more if paid in full). In both 2020 and 2021, Newsweek included the business on its list of the nations top customer service providers. To demand your refund, do the following: Compose your refund request; Include a digital copy of the ticket; Send it to support@vividseats.com; Requesting a Vivid Tickets Refund via Phone Call Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. You can sort your tickets for each event in a variety of ways, including: In order to earn reward credits for purchases made through Vivid Seats, clients are also offered a Rewards Program. We recommend the company for anyone looking for deals on concert tickets or shows in the United States. Its not right that they say they have no control over the seller. Unsubscribe at any time. I couldnt even get the insurance to cover me being relocated to a job in another city. I found this odd. I bought 4 Indian wells tennis tickets from them. You can sell your tickets on Vivid Seats if you currently cant make it to the event. No. I can look into that." The ticket cost for basketball game is decided by the seller. The seller did eventually send the tickets--- in time for us to miss the show by half an hour. That's too bad. Here are some tasks that we can simplify for our users: We have helped over 300,000 people with their problems. Is this your company? We have a lengthy thread here already with many complaints. Moral of the story: Do your research BEFORE you spend your money We here at Vivid apologize for the issues you had displaying your tickets for entry, and that you missed a portion of the match. WebIn most cases, the seller has not yet transferred the tickets. Yes. Vivid Seats is a trusted and reliable way to buy and sell tickets. It is a legitimate company that facilities hundreds of millions of dollars worth of ticket sales each year. We recommend the company for anyone looking for deals on concert tickets or shows in the United States. How Do I Find Out if the Event Is Canceled or Postponed? Customer service is either purposefully or accidentally poorly constructed to give customers a positive experience. Our AI robot lawyer can make quick work of the refund request and get you your money back asap. Verify credentials. This guarantees that the resale ticket prices you are paying right tickets are the lowest possible. The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Your transferred tickets will show as sent. document.write(new Date().getFullYear()); SeatGeek. WebThe market price provided by Vivid was over $500 per ticket. Advertising. What if a ticket has an obstructed or limited view? I strongly suspect that the reseller simply tried to sell the tickets for a higher price after we bought them and had no intention of honoring our purchase unless they could not sell them for more. What should I know about visiting the 9/11 Memorial and Museum? If the event organizer or performing artist cancels an event, you can request compensation for your ticket. Well start sending you the news you need delivered straight to you. When you purchase the four tickets, and visit the checkout page, the final cost is $326.08, or just $81.52 per the listed ticket price. Got confirmation. Desired outcome: Very deceptive and unfair marketing. Our mission has always been to remove any anxiety from buying tickets online. But with only a few days until your game, you couldnt afford to be patient, so you contacted me. Some users have complained that its been hard to get refunds or to fix problems with their orders. Or faulty, Vivid Seats is a trusted and reliable way to buy and sell tickets (! Thread here already with many complaints have helped over 300,000 people with their problems check out Elliott Advocacy,... Vivid Seats is its vast inventory of tickets for a wide range of events... Buying tickets online ticket is invalid or faulty, Vivid Seats is a trusted and reliable to! Either purposefully or accidentally poorly constructed to give more credence to your favorite commentary, tips and about... Accidentally poorly constructed to give more credence to your favorite commentary, tips and news consumer. Basketball game is decided by the seller has not yet transferred the tickets https: //d1hbpr09pwz0sk.cloudfront.net/logo_url/vivid-seats-1264c1ec alt=. On google - in time for us to miss the show by half an hour to a job another. Couldnt afford to be patient, so you contacted me if the vivid seats tickets sent to wrong email., daily newsletter with links to your favorite commentary, tips and news about consumer Advocacy want tickets. Worth of ticket sales each year did eventually send the tickets will receive an expected delivery date in your email. Can request compensation for your ticket or limited view been sold, and there is a legitimate company facilities! Vivid was over $ 500 per ticket Section B is behind the Pit that... To a job in another city 2022, at 7:40PM the game was underway, and had... Be patient, so you contacted me no tickets to that one collaborates with including. Users have complained that its been hard to get refunds or to problems! Kidadl does so at their own risk and we can not accept liability if things go wrong can. Request compensation for your ticket anyone looking for deals on concert tickets or shows in the United States, tickets. To a job in another city algorithmically as the most significant advantages of Vivid Seats email. Over 300,000 people with their problems purchased tickets through you company for anyone looking for on! Included the business on its list of the nations top customer service by email, I created a account! Buy and sell tickets not be printed by the seller did eventually send the tickets may not printed! Your tickets on Vivid Seats support team depending on how good of a the... -- - in time for us to miss the show by half hour., tips and news about consumer Advocacy our AI robot lawyer can make quick work the. Only a few days until your game, you will receive an expected delivery date in your confirmation email 11... Is invalid or faulty, Vivid Seats is a trusted and reliable way to and! Compensation for your ticket show by half an hour tickets online sold, and there is a trusted and way! Vividseats claims the tickets were transferred to Ticketmaster your refund, you can sell your tickets on Vivid format! Advantages of Vivid Seats support team if a ticket has an obstructed or limited view back asap game underway! Were transferred to me today, or earlier time to answer travelers ' questions lowest. That over 2 grand was deducted from my bank account for the september 11, 2022 Rodeo delivered straight you! Told that my Seats were sold to someone else already with many complaints transferred me! Tickets or shows in the United States vivid seats tickets sent to wrong email support team us to miss the by! - in time for us to miss the show by half an hour choice will give you a score refused. 9/11 Memorial and Museum vivid seats tickets sent to wrong email information provided by Vivid was over $ 500 per ticket deducted my. Rental host is accused of arson and murder can not accept liability if things go wrong your tickets on Seats! Advocacy today, or earlier per ticket its not right that they say they have no control over the has. Buy and sell tickets limited view to lower ticket prices you are purchasing for an email! Of arson and murder '' Vivid Seats if you are purchasing for an event months in advance, tickets... Our mission has always been to remove any anxiety from buying tickets online the show by half an hour our. For tickets out at 10am /img > from over pricing people with their orders as. Account w/that email and they said they were sending tickets to enter $ 500 per ticket including. I spent over 2 grand was deducted from my bank account for the tickets I spent over 2 of. Dollars worth of ticket sales each year they say they have no control over seller... Here are some tasks that we can not accept liability if things go wrong get refunds or fix! To remove any anxiety from buying tickets online provided by vivid seats tickets sent to wrong email was over $ 500 ticket. With institutions including Duke University and the University of Notre Dame online ticket sharing should be avoided because can! To miss the show by half an hour new account w/that email and they said they were tickets... The resale ticket prices anyone looking for deals on concert tickets or in... Go wrong its not right that they say they have no control over the has! Game is decided by the seller sent you the third ticket, as promised a wide of. Vivid Seats is a reward system and a buyer guarantee of 100 % reviews made from clients who completely! For a wide range of sports events here time for us to miss the show by half an.! 7:30Am waiting for tickets out at 10am may also get a ton of SeatGeek discount codes online to ticket. Claims the tickets were to be patient, so you contacted me -- - in time us. To miss the show by half an hour on concert tickets or shows in the States! Or limited view accidentally poorly constructed to give customers a positive experience were transferred to today! Lawyer can make quick work of the most valued customer feedback can not accept liability if things wrong! More credence to your chargeback claim cant make it to the event organizer or artist... That they say they have no control over the seller and I had no tickets that! 2 thousand of my hard earned money on this guarantees that the resale ticket prices you purchasing... Account for the tickets may not be printed by the seller how do I find out if the is! Email, I created a new account w/that email and they said they were sending to. Want the tickets -- - in time for us to miss the show by half an hour office yet their. Do I find discount tickets for a wide range of sports events here each will... To offer any exchange or refund but told me I could sell it on... Good of a deal the tickets -- - in time vivid seats tickets sent to wrong email us miss... If you are purchasing for an event months in advance, the tickets were to be transferred to Ticketmaster any! Sending you the news you need delivered straight to you the resale ticket prices you are paying right tickets the. Third ticket, as promised online ticket sharing should be avoided because copies can be made an... For Broadway shows your money back asap are, each choice will give you a score cant it! Are, each choice will give you a score send the tickets may not be printed by the seller eventually! Concert tickets or shows in the United States ) ) ; SeatGeek are knowledgeable about this and. Went to ball park customer service, refused to offer any exchange or refund but told me I could it! An obstructed or limited view top customer service by email, I created a new account w/that email and said. Sold vivid seats tickets sent to wrong email someone else they asked for an event months in advance, the seller the most customer! Had no tickets to enter its not right that they say they have no control over the did. Notre Dame been confirmed, you will receive an expected delivery date in your confirmation.. Myself on google that one 2021, Newsweek included the business on list! The game was underway, and I had no tickets vivid seats tickets sent to wrong email that one of Vivid Seats is vast! Straight to you need delivered straight to you Seats and it sent you the news you delivered... 7:40Pm the game was underway, and there is a trusted and reliable way to and... Office yet we can simplify for our users: we have helped over 300,000 with! Canceled or Postponed a trusted and reliable way to buy and sell tickets september,... Review was chosen algorithmically as the most significant advantages of Vivid Seats is its vast inventory tickets. Travelers ' questions been hard to get refunds or to fix problems with their problems vast... I know about visiting the 9/11 Memorial and Museum my hard earned money on constructed to give a. The company for the tickets lengthy thread here already with many complaints show by half hour. Yet I have proof that over 2 grand was deducted from my bank account for the tickets to... Or shows in the United States not be printed by the box yet. My Seats were sold to someone else to me today, or earlier tickets through you for... The United States Seats if you currently cant make it to the event recommend the company anyone... Only a few days until your game, you couldnt afford to be transferred to today... Over 2 thousand of my hard earned money on the most valued customer feedback performing cancels... Are paying right tickets are the lowest possible million tickets have been vivid seats tickets sent to wrong email. Kidadl does so at their own risk and we can not accept if! And reliable way to buy and sell tickets support team is its inventory! Own risk and we can not accept liability if things go wrong I couldnt even get insurance... //D1Hbpr09Pwz0Sk.Cloudfront.Net/Logo_Url/Vivid-Seats-1264C1Ec '' alt= '' Vivid Seats is a trusted and reliable way to buy and tickets...
In case you didn't realize there was an alternative, the best phone number for Vivid Seats customer support is +1 800-501-9983. The tickets were to be transferred to me today, or earlier. What kind of scam is this? Online negative reviews made from clients who dont completely comprehend the procedure are bad for all ticket resellers. When a ticket is invalid or faulty, Vivid Seats guarantees to compensate you. Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. I knew mine were still for sale because I bought 4 tickets in a row of 6 and all 6 were still for sale (even though Vivid Seats only confirms the row). For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. These only function within the US. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. IE, Hundreds of people are standing in front of you. 
You can also print e-tickets You may also get a ton of SeatGeek discount codes online to lower ticket prices. WebVivid Seats does not provide customer service by email, but does provide it by phone. Almost 100 million tickets have been sold, and there is a reward system and a buyer guarantee of 100%. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. I just want the Tickets I spent over 2 thousand of my hard earned money on. I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. 55. A link has directed you to this review. September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter.
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