I just want the Tickets I spent over 2 thousand of my hard earned money on. I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. 55. A link has directed you to this review. September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. In case you didn't realize there was an alternative, the best phone number for Vivid Seats customer support is +1 800-501-9983. The tickets were to be transferred to me today, or earlier. What kind of scam is this? Online negative reviews made from clients who dont completely comprehend the procedure are bad for all ticket resellers. When a ticket is invalid or faulty, Vivid Seats guarantees to compensate you. Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. I knew mine were still for sale because I bought 4 tickets in a row of 6 and all 6 were still for sale (even though Vivid Seats only confirms the row). For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. These only function within the US. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. IE, Hundreds of people are standing in front of you. 
One of the most significant advantages of Vivid Seats is its vast inventory of tickets for a wide range of sports events here. Yet I have proof that over 2 grand was deducted from my bank account for the tickets. WebIf the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. Ace is the highest-ranking card in most games. On Ticketmaster since 7:30am waiting for tickets out at 10am. Depending on how good of a deal the tickets are, each choice will give you a score. They didn't care about the proof I sent from both apps and the ball park themselves (ball park emailed me the screenshot of our resold seats). Which are the significant churches in Manhattan? 
I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. Email You can choose between receiving a cash refund or the Rewards Cash loyalty credit 10% more than the total value of the order. The request was put in minutes before. Sent the credit card company the email showing that the tickets were sent to you 30 minutes after the show started and Billing offers three methods of payment: credit card, PayPal, and PayPal Credit (which offers a 6-month interest-free period on orders of $99 or more if paid in full). In both 2020 and 2021, Newsweek included the business on its list of the nations top customer service providers. To demand your refund, do the following: Compose your refund request; Include a digital copy of the ticket; Send it to support@vividseats.com; Requesting a Vivid Tickets Refund via Phone Call Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. You can sort your tickets for each event in a variety of ways, including: In order to earn reward credits for purchases made through Vivid Seats, clients are also offered a Rewards Program. We recommend the company for anyone looking for deals on concert tickets or shows in the United States. Its not right that they say they have no control over the seller. Unsubscribe at any time. I couldnt even get the insurance to cover me being relocated to a job in another city. I found this odd. I bought 4 Indian wells tennis tickets from them. You can sell your tickets on Vivid Seats if you currently cant make it to the event.
You can also print e-tickets You may also get a ton of SeatGeek discount codes online to lower ticket prices. WebVivid Seats does not provide customer service by email, but does provide it by phone. Almost 100 million tickets have been sold, and there is a reward system and a buyer guarantee of 100%. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions.
No. I can look into that." The ticket cost for basketball game is decided by the seller. The seller did eventually send the tickets--- in time for us to miss the show by half an hour. That's too bad. Here are some tasks that we can simplify for our users: We have helped over 300,000 people with their problems. Is this your company? We have a lengthy thread here already with many complaints. Moral of the story: Do your research BEFORE you spend your money We here at Vivid apologize for the issues you had displaying your tickets for entry, and that you missed a portion of the match. WebIn most cases, the seller has not yet transferred the tickets. Yes. Vivid Seats is a trusted and reliable way to buy and sell tickets. It is a legitimate company that facilities hundreds of millions of dollars worth of ticket sales each year. We recommend the company for anyone looking for deals on concert tickets or shows in the United States. How Do I Find Out if the Event Is Canceled or Postponed? Customer service is either purposefully or accidentally poorly constructed to give customers a positive experience.
Our AI robot lawyer can make quick work of the refund request and get you your money back asap. Verify credentials. This guarantees that the resale ticket prices you are paying right tickets are the lowest possible. The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Your transferred tickets will show as sent. document.write(new Date().getFullYear()); SeatGeek. WebThe market price provided by Vivid was over $500 per ticket. Advertising.
At this venue, Section B is behind the Pit. 2021 Vivid Seats Ltd. All rights reserved. . Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Event Changes Cancelled, Postponed and Relocated Events AXS App App Basics and Help General Questions Ace is the highest-ranking card in most games. I called 36 hours before the event to notify them that the tickets hadn't come through and was promised that either the seller would send those tickets or that I would be guaranteed replacement seats one hour before the event. How do I find Discount Tickets for Broadway Shows? DO NOT RECOMMEND. Anyone using the information provided by Kidadl does so at their own risk and we can not accept liability if things go wrong. Where are the Farmers Markets and Street Fairs? This review was chosen algorithmically as the most valued customer feedback. WebOnce your order has been confirmed, you will receive an expected delivery date in your confirmation email. I went to ball park customer service only to be told that my seats were sold to someone else! To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. Click on "Get Tickets".
What if a ticket has an obstructed or limited view? I strongly suspect that the reseller simply tried to sell the tickets for a higher price after we bought them and had no intention of honoring our purchase unless they could not sell them for more. What should I know about visiting the 9/11 Memorial and Museum? If the event organizer or performing artist cancels an event, you can request compensation for your ticket. Well start sending you the news you need delivered straight to you. When you purchase the four tickets, and visit the checkout page, the final cost is $326.08, or just $81.52 per the listed ticket price. Got confirmation. Desired outcome: Very deceptive and unfair marketing. Our mission has always been to remove any anxiety from buying tickets online. But with only a few days until your game, you couldnt afford to be patient, so you contacted me. 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