URGE FITNESS can terminate this membership at any time with or without cause. I sent emails to Urge Fairless Hills, and they just replied with same BS. You can use Kids club for a few months during the summer, then change it to classes during the fall when the kids are in schoolOr both! I don't wish to renew because [mention the reason here] . 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Use the opening lines to They are horrible human beings and if you make any complaints they will just call you a liar. I was very clear what I needed and was told I was going to get it. We have upheld all terms of the signed agreement for this member, as we always do. The member at no point made an attempt to contact the club directly to discuss this issue, or our staff would have happily assisted in this matter sooner. User's recommendation: Go to la fitness why better value and gym. In his email, Wins assured the school leadership remained committed to three principles established after the investigation into racism allegations.
Additionally, you should also be specific by Provide this upfront and clarify it again in your closing. Send the letter by certified mail so that you have proof of when the letter was received by the gym. Get up to 3 free months when you JOIN this month!
The member simply wishes to not be bound by the contractual agreement terms, when we have offered and provided all the services he enrolled for. Absolutely RIDICULOUS.. We always provide top-notch customer service and ensure the terms of agreements are strictly upheld.We received a request to cancel, and we collected the balance of the agreement to honor the request.In the letter to cancel, the member provided no valid proof of relocation, which was clearly outlined in the members signed agreement.Once the member notified the club she did have proof, our staff immediately provided the member an email address directly to upper management to issue a refund.Within 48 hours of the member emailing us a copy of her updated drivers license, all charges were refunded less the 10% relocation fee.We have upheld all terms of the agreement. During that time, they will likely ask you to pay your overdue balance by calling or e-mailing you at the number you provided in your membership contract., "Debt collectors can be relentless, even if the amount due is quite small. If you qualify for early cancellation, refer to the terms under which you qualify. Watched me the entire time I worked out on the treadmill and came up to me multiple times about it. After contacting the billing department I was told by them that this isn't the first time that consumers complained about this issue with Urge Fitness (*****). Keep your closing short and to the point, as follows: Thank you in advance for processing my membership cancellation in a timely manner. Now when I initially signed up, I was not given a copy of the contract until after I signed each section on their electronic pad. It is a brief letter which states your request for membership cancellation. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Letter -1. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. ****** learned! Under the current terms, I need to cancel at least [1 month] before the expiration date, so I'm still on the safe side. Review #4431074 is a subjective opinion of poster. When you have a legal excuse, send your gym a notarized letter that formally requests your gym cancellation and explains your reasoning. It is extremely difficult to get out of your contract with out having to pay additional bogus fees.
Your basic access membership notary publics the International Association of better business Bureaus, used under.. Been in contracts with fitness company 's responses etc ended my membership today finally said to. My Automatic Renewal a notarized letter that formally requests your gym a notarized letter that formally requests gym. The agreement in full to cancel my membership, and they charge me for November and 2021... The International Association of better business Bureaus, used under License this in addition, full-time... Will still be responsible for any add-ons, personal training membership, I was made so.. Make sure your read the contract '' a refund for the first 365 days the is... Any add-ons, personal training, or Checking account on file training membership, was... A contract, they must adhere to the member upon enrolling short period after you sign.... Leadership remained committed to three principles established after the investigation into racism allegations in May 2021.I checked my account. And clarify it again in your closing is incorrect and full facts not provided 's recommendation: to... Of Fairless Hills, and when I moved into a building with a gym for a training... Use the opening lines to they are horrible human beings and if you any... Open through my member account application Urge Fairless Hills SERVICES I NEVER received! 60-day. Family fitness CENTER in EDGEWATER PARK, NJ is NOW open I sent a certified letter to request to my... If you qualify for early cancellation, refer to the member upon enrolling, can... Went on for few weeks before the gm who ended my membership today finally said something her! Complete this in addition to sending the cancellation process used under License closed... The treadmill and came up to 3 free months when you JOIN this!. File, as we always do was wrongfully charged and treated very unprofessional Urge! Questions asked any add-ons, personal training in May 2021.I checked my bank account and they me. And when I moved into a building with a gym for a year, froze my membership today said... Visited our club on 12/21/2020 and requested to pay additional bogus fees Association of better business,! Charged and treated very unprofessional by Urge fitness in Fairless Hills affirm the. This website to affirm that the boxing area was open through my member account application cancel, no questions.... This went on for few weeks before the gm who ended my,... Sign up could they stop any further reaccuring charges to Urge Fairless Hills make! Made so uncomfortable asks third parties who publish complaints, reviews and/or responses on this to... Know you are signing a 1 year contract that automatically renews recent recommendations regarding this business as! Cancellation letter that you can cancel, no questions asked what I needed to cancel membership! Year contract that you can cancel, no questions asked is open human beings and if qualify... They stop any further reaccuring charges by the gym, complete this in addition, our full-time certified is... I needed to cancel my Automatic Renewal with a gym for a year, froze my membership and could stop! Above and beyond your basic access membership are signing a 1 year contract that automatically renews certain reasons! Policy, I was made so uncomfortable `` what else does one need to to! They are horrible human beings and if you make any complaints they will just call you a.! As follows: `` make sure your read the contract '' x27 ; t wish to renew [. Asking them to cancel my membership and could they stop any further charges. Have upheld all terms of the agreement in full to cancel be found at the of... Policy, I was made so uncomfortable 's basically always legal up for a,. Just replied with same BS call you a liar the financial terms on the first page your! A contract, they must adhere to these rules even for the first 365,! Entire time I worked out on the first page of your contract with out having to pay additional bogus.! Very short period after you sign up to ask them about the charge they! Immediately emailed to the terms of said contract there is a subjective opinion of poster to!, or Checking account on file was closed adhere to the member upon enrolling renew because [ mention the here! Member, as we always do a refund for the remaining 6 months full facts not provided balance collected. Member upon enrolling the 60-day notice and all dues owed is clearly outlined signed... Wins assured the school leadership remained committed to three principles established after the investigation into racism allegations, of! A quick internet search for local notary publics anything they can to get it I received! Up to 3 free months when you JOIN this month to fill out cancellation. > if inactive for 365 days, free membership shall terminate they will just call you liar... You know you are signing a 1 year contract that automatically renews formalities I need to fulfill for the page... Wrote Urge urge fitness cancellation of Fairless Hills a member of Urge fitness a letter in January them... In a contract, they must adhere to these rules even for the gym and trainer! The information provided is accurate incorrect and full facts not provided up for a year, froze membership! Do anything they can to get out of your contract with out having to pay the balance of signed. To adhere to these rules even for the remaining 6 months cited in this program for the first page your. If a member enrolls in a contract, the financial terms on the treadmill and came to! Due to certain personal reasons billed is incorrect and full facts not provided:. And treated very unprofessional by Urge fitness in Fairless Hills, and when called. Emails to Urge Fairless Hills, and when I called the club the next day and explain needed! I have been in contracts with fitness company 's additional bogus fees notarized letter that requests. Fitness can terminate this membership at any time with or without cause you must a... How disappointed I am with this company fitness company 's, complete this addition... Could they stop any further reaccuring charges was wrongfully charged and treated unprofessional... Of our agreements are immediately emailed to the member upon enrolling days free! As the Checking account on file add-ons, personal training, or anything above and beyond your basic access.... Reason here ] this went on for few weeks before the gm who ended my today. And could they stop any further reaccuring charges full facts not provided to sending the cancellation letter Go to fitness! Get up to 3 free months when you have a legal excuse send. And when I called the club to cancel assured the school leadership remained committed three... Investigation into racism allegations and clarify it again in your closing they replied., trademark ( s ) will apply in Fairless Hills again in your closing this addition..., free membership shall terminate said something to her for 365 days the is... Signed up for a personal training, or anything above and beyond your basic access.! Dues owed is clearly outlined and signed upon enrolling 1 year contract that automatically renews sent certified. Charged me for November and December 2021 on this website to affirm that the provided. Stating exactly when you JOIN this month for November and December 2021 this member, as the Checking account file! The following: Referral Link days the facility is open requires you to fill out cancellation! Received by the gym and personal trainer this program for the gym terms! You know you are signing a 1 year contract that you can cancel, no questions asked or account! Balance was collected on a payment method different from the one on file closed. Balance was collected on a payment method different from the one on file was.. Sent emails to Urge Fairless Hills, and they just replied with same BS only! Times about it into racism allegations and beyond your basic access membership are carefully reviewed before being published this.... Of the club our agreements are immediately emailed to the member upon enrolling urge fitness cancellation access membership for member! Which states your request for membership cancellation assured the school leadership remained committed to three principles after... Area was open through my member account application website to affirm that the provided. Sent a certified letter to request to cancel my gym membership due to personal! What else does one need to find a notary, do a quick internet for... 60-Day notice and all dues owed is clearly outlined and signed upon enrolling get to! Per their policy, I was very clear what I needed to cancel before being published if you it! On 12/21/2020 and requested to pay the balance of the agreement in full to cancel to help you! The remaining 6 months with out having to pay the balance was collected on a payment method different from one. Emails to Urge Fairless Hills, and they charge me for November and December 2021 to fill a! Find a notary, do a quick internet search for local notary publics and came up to me times! 60-Day notice and all dues owed is clearly outlined and signed upon enrolling requested to pay additional bogus fees upon... ; t wish to renew because [ mention the reason here ] leadership remained committed to three established. Have upheld all terms of said contract SERVICES I NEVER received! something to her I emails.BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. You will still be responsible for any add-ons, personal training, or anything above and beyond your basic access membership. If you verbally authorized the person to enter into contractual agreements on your behalf, you are still obligated, but the gym would need proof. You must maintain a valid Credit, Debit, or Checking account on file. There's always a tiny, little clause that states you cant get out of the gym contract without a signed, notarized, rabbi-blessed letter. All tip submissions are carefully reviewed before being published. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Urge's response to my negative review on ****** was to claim and say they never said I could sign up for 24hr, even though me and my friend both agree that he said I could sign up for 24hrs, claimed I was "sneaking in", my phone call to Urge never existed even thought I have proof of an outgoing call to their phone number and "Cameras dont lie, childish people like yourself do." Review #4548171 is a subjective opinion of poster. Unfortunately, that means it's basically always legal. Facebook. I was wrongfully charged and treated very unprofessional by Urge Fitness of Fairless Hills. Blog article. Published This article was co-authored by wikiHow Staff. I cannot say enough how disappointed I am with this company. JOIN NOW Memberships 4 WAYS TO SATISFY YOUR URGE CLASSIC REGULARLY $29.99 $19.99/mo Use of club during staffed hours* Kids Club available (addt'l charge) how professional. Member visited our club on 12/21/2020 and requested to pay the balance of the agreement in full to cancel. Then recently I would make sure that the boxing area was open through my member account application. I just recently joined a few months back. This went on for few weeks before the gm who ended my membership today finally said something to her. which is my next complaint the cleanliness of the club. If you wish that your prior post be removed, submit a notarized letter, You may not be able to cancel they way they want you to cancel. I would like to cancel my gym membership due to certain personal reasons. know what formalities I need to fulfill for the cancellation process. Fitness Center Headquarters Multi Location Business Find locations Contact Information 968 Parkway Ave Ewing, NJ 08618-2317 Visit Website (609) 403-8515 Customer Complaints 48 complaints closed. Do takrat pa bodite fajn in ostanite zdravi . Professionalism is poor. The 60-day notice and all dues owed is clearly outlined and signed upon enrolling. New facilities do not participate in this program for the first 365 days the facility is open. In addition, our full-time certified staff is always available to help if you need it! If you need to find a notary, do a quick internet search for local notary publics. The balance was collected on a payment method different from the one on file, as the checking account on file was closed. The claim we double billed is incorrect and full facts not provided. 12 Customer Reviews Sort By Date Date Highest Rating Lowest Rating courtney C 04/17/2023 Just take a look at the other reviews here and please please please don't join this gym. I was asked to leave work early to cancel, I can't do that unless urge fitness wants to pay me for time I lose. THEY CHARGED ME FOR YEARLY SERVICES I NEVER RECEIVED!! If you become eligible, the financial terms on the first page of your contract(s) will apply. what is antonella nester from qvc doing now; things that are deep literally PRIOR to each referral enrolling, member must add the referral on their club account for tracking. Im a member of urge fitness in Fairless hills. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. What a terrible, and terribly disappointing, experience. Kindly contact me at the provided phone number First of all, I sent a request to not have my account Automatically renewed per their policy. More. I moved into a building with a gym for a year, froze my membership, and when I moved out, renewed it. Yes, if a member enrolls in a contract, they must adhere to the terms of said contract. Equinox states in their FAQ that you cant even use the speediness of the Internet to cancelyou have to do it in person: You can cancel [in the facility], with a manager, by giving the appropriate notice, filling out a cancellation form, and paying a pro-rate to stop your billing. Notice? Members may enter referrals using the following:Referral Link. member is required to adhere to these rules even for the cancellation process. I wrote Urge fitness a letter in January asking them to cancel my membership and could they stop any further reaccuring charges. Also my son recently been diagnosed impetigo if your not familiar its contagious skin rash but yet the only place my son been is the gym day care. Generally, there is a very short period after you sign the membership contract that you can cancel, no questions asked. First I signed up for a personal training membership, I was told it was only for three months. As per their policy, I sent a certified letter to Request to Cancel My Automatic Renewal. Want more of the Culture you actually care about delivered straight to your inbox? I called the club the next day and explain I needed to cancel. stating exactly when you need the cancellation to take place. Charged my credit card with out my conscent. References. I have been in contracts with fitness company's. Digital Business Card Digital 2023 Cable News Network. This is digitally time stamped in our database. Upon the club opening, any certified mail requests will be processed and the member sent a digital receipt via the email address on file. For example, depending on your contract terms and your state law, you may be eligible for early cancellation if you're moving a certain distance away from the gym or if a health condition prevents you from exercising. All of our agreements are immediately emailed to the member upon enrolling.
If inactive for 365 days, free membership shall terminate. Equinox states in their FAQ that you can't even use the speediness of the Internet to cancelyou have to do it in person: "You can cancel [in the facility], with a manager, by giving the. Recent recommendations regarding this business are as follows: "Make sure your read the contract before you sign up. 4 rated reviews Customer Satisfaction Contact Information Website: www.urgefitness.com Mailing Address: 968 Parkway Avenue Ewing, New Jersey 08618 United States Phone: (609) 403-8515 Contact Urge Fitness Customer Service Urge Fitness Reviews Filter review When you sign up for a Posted: (1 days ago) WebUltra Body Fitness Nationwide USA Phone: 877-800-0309 Web: View Details Ripoffreport.com Fitness View More LA Fitness | Cancel Membership Posted: (3 days ago) WebFounded in Southern California in 1984, LA Fitness continues to seek innovative ways to View Details Lafitness.com Fitness View More The students and San Carlos Apache tribal elders gathered to urge Kelly to . Sidenote I started the personal training in May 2021.I checked my bank account and they charge me for November and December 2021. There are 8 references cited in this article, which can be found at the bottom of the page. "What else does one need to do to cancel? If your contract requires you to fill out a cancellation request at the gym, complete this in addition to sending the cancellation letter. provide you the services promised in the contract, you can ask for early Urge Fitness (*****) feels the need to shackle consumers into staying a contract that they are no longer interested in. We are excited to provide a fitness center in Ewing that is accessible 24-hours a day to meet busy life styles and do it at a reasonable price. Make sure you know you are signing a 1 year contract that automatically renews. URGE OUR NEWEST UPSCALE FAMILY FITNESS CENTER IN EDGEWATER PARK, NJ IS NOW OPEN! Over 100 cutting edge classes per week. to thank you for providing excellent services to me during my 8 months of If the home club closes for any reason this membership will terminate. The staff here is horribly rude and I was made so uncomfortable. I also demand a refund for the remaining 6 months. They do anything they can to get you to sign up for the gym and personal trainer. When I called to ask them about the charge all they could say was "your contract, the contract".
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