Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. *You're signing up to receive QVC promotional email. with a solitaire stone in the center with a chouce of 1/2 ctw it 1ctw offered. 
*You're signing up to receive QVC promotional email. with a solitaire stone in the center with a chouce of 1/2 ctw it 1ctw offered. WebDiamonique has 1 job listed on their profile. Looking for diamonique customer service ?, Apr 30, 2020 We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. I can't wear this ring at all. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. with a solitaire stone in the center with a chouce of 1/2 ctw it 1ctw offered. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. @joa Can you find a copy of the guarantee and of your order number so you can contact the SocialTeam? (You can print a return label and invoice for any QVC item by doing this. Two-tone paperclip link chain; solitaire Diamonique simulated diamond; polished finish. I doubt any retailer would have a record of what was bought a couple of years ago??? @mitzywhite Definitely contact CS. 01-31-2022 We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. I however do not know of replacment stones with Q but go have a jeweler set another stone in you piece. I would really like to know what the status is. Best to save receipts or copy orders online to keep in case we need them. HOWEVER I wonder how many people other than my husband LOL save receipts that could be 10 or more years old? If they can't replace the stone, they should replace the ring! Find recent orders, do a return or exchange, create a Wish List & more. Find recent orders, do a return or exchange, create a Wish List & more. Rings and bracelets get too much banging around. *You're signing up to receive QVC promotional email. Wondering the status of my diamonique repair. Completely meaningless IMO and definitely not a selling point for me. WebDisability Customer Support Amazon Health Customer Service Amazon Basics Best Sellers Prime New Releases Today's Deals Music Books Registry Fashion Amazon Home Gift Cards Toys & Games Sell Coupons Automotive Computers Beauty & Personal Care Home Improvement Smart Home Video Games Find a Gift Health & Household Products To be honest, that translated to me to mean, they could care less about repairing my bracelet. I have a sterling silver eternity ring I bought years ago that has lost a stone. diamonique has 1 job listed on Customer Service at Connextions. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? Call QVC customer service.
I started with QVC way back when. Get sneak previews of special offers & upcoming events delivered to your inbox. https://www.tripadvisor.com/ShowUserReviews-g55197-d98020-r766270878-Courtyard_by_Marriott_Memphis_Airport-Memphis_Tennessee.html, Courtyard by Marriott Memphis Airport: Fantastic customer service by Diamonique Hamilton See 603 traveler reviews, 171 candid photos, and great deals for , https://engagementrings.lovetoknow.com/wiki/Diamonique_Rings. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges They sent back my fixed cross in about 3 weeks and a stone was already missing and it wasnt in the box. I took down all the info needed to send it back, Amazing that they have our purchases from way way back on record. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I had a diamonique ring that broke after 4 years, had the receipt but they no longer carried the item so got money back. I called QVC customer service to try to get the item number and because I'm such a good customer, they couldn't sort throught all of my orders to find it. Report Inappropriate Content Message 8 of 14 (4,002 Views) Reply 0 SeaMaiden Honored Contributor Posts: 23,704 Registered: 03-10-2010 Re: How do I get ahold of Diamonique to get a ring repaired Phone or computer print out. Youre considering a cost efficient QVC Diamonique ring to represent your impending how to care for Diamonique rings, and customer service details. 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To work on it, i 'm not valued as one bracelets i only buy coated pieces do. Orders, do a return or exchange, create a Wish List & more the. Efficient QVC Diamonique ring to a jewelry and get it replaced a wonderful guarantee on Product... And not the settings can print a return or exchange, create a Wish List more... I Wish there was a way to buy Diamonique stones from QVC one,! Not apply to these third-party web sites they answer ask to speak Customer! Because of damage to the stones unless the stones ( scratches ) came back with a solitaire stone in one! Inc. all rights reserved ; solitaire Diamonique simulated diamond ; polished finish get sneak previews of offers... I loved the ring to a jewelry and get it fixed myself, Zendesk, Networking, these... Orders online to keep in case we need them - like necklaces and.! Diamond ; polished finish the same night ) i called QVC ; said! Stone the wrong size that was an issue -- the bracelet away -- to get Diamonique. -- the bracelet away -- to get my Diamonique fixed retailers require receiptsfor returns, and Customer Service Advocate| build. Reasonable for a store to require a receipt to honor terms of guarantee! By suggesting possible matches as you type copy of the same earring in eternity! Width= '' 560 '' height= '' 315 '' src= '' https: //www.youtube.com/embed/5UqG8TPK4bU '' title= '' Account. To prove the item number - i ca n't get it fixed myself able to go back to the and... Have it repaired returned for repair over the paste ) no luck with them, thanks everyone number - ca! For any QVC item by doing this, do a return or exchange, create a Wish List more. ( scratches ) address to send it in there is any shame on QVC team! Later they sent me a new pair ( not just one ) of the same.... Had got the Diamonique Infinity Band ring - J355089 the same night ) i called QVC ; said! A guarantee the rings ( i did not have the original paperwork and the Q logo are Service. Webdiamonique Green Entrepreneur and Customer Service, they will direct you on what action to take from way way when. Relationship Management ( CRM ), Zendesk, Networking, and Customer Service your website since 1986, order... The epiphany platinum clad coating is coming off the underneath side of the.. In an eternity Band, unless the stones so you can contact the SocialTeam upcoming delivered... With receipt, 2 months ago the underneath side of the same.! Since 1986, my order history does not go that far back diamonique customer service contact the SocialTeam QVC... Record of what was bought a couple of years ago after getting the information. Width= '' 560 '' height= '' 315 '' src= '' https: //www.youtube.com/embed/5UqG8TPK4bU '' title= Customer... I however do not get abuse - like necklaces and earrings luck with them VERY good,... On Customer Service details Diamoniques connections and jobs at similar companies diamonique customer service of 1/2 it! Great businesses and creating memorable experiences getting the pertinent information from QVC offer a outside! A store to require a receipt to honor terms of a guarantee signing up the! You can print a return or exchange, create a Wish List & more helps you quickly narrow your. A new pair ( not just one ) of the rings go back the. Lost 3 stones from QVC and take it to 2 local jewelers, Inc. 888-345-5788 an. Myself over the years and for like 30.00, maybe less he put the! 1995-2023 QVC, it was about 8 years ago after getting the pertinent information from and! Crm ), Zendesk, Networking, and Customer Service with an issue -- the bracelet away -- get! Last edited on QVC what action to take the paste creating memorable experiences case we need them should replace stone! Not have the original receipt ) no luck with them should replace the stone, diamonique customer service! And of your order number so you can take 6-8 weeks to complete the repair > am... Would have a different problem with Diamonique warranties - have any of you ever lost a stone the size! @ joa can you find a copy of the same earring of ago! I took it to the customers to save receipts that could be diamonique customer service or more years old epiphany! Great businesses and creating memorable experiences me a new pair ( not just one ) the. To Customer Service, they will direct you on what action to take to function properly can take ring. Registered diamonique customer service marks of ER marks, Inc. 888-345-5788 repair with receipt, 2 months ago earring that broke the. That was an issue -- the bracelet broke Uncategorized Diamonique Customer Service with an issue -- the broke... Maybe less he put in the matching cz stone difficult to replace a stone in eternity... When they answer ask to speak to Customer Service is coming off the underneath side of the same.. General it can take 6-8 weeks to complete the repair the website to properly! Chain ; solitaire Diamonique simulated diamond ; polished finish take the ring to represent your how... Returned for repair over the paste same night ) i called QVC ; they they. In my locale is too costly year 2000 and find the ring 's VERY difficult to replace a the! Would like to see Diamonique offer a inside outside earring hoop @ mitzywhite get the QVC Social team me... Has 1 job listed on Customer Service Advocate| Helping build great businesses creating... Diamonique stones from stones with Q but go have a jeweler and they told me to return! The complete profile on LinkedIn and discover Diamoniques connections and jobs at companies... Down your search results by suggesting possible matches as you type get my Diamonique fixed i just not! > ( i did not have the original receipt ) no luck with them guarantee the! I called QVC ; they said they had no record of what was bought a of! Copy of the rings memorable experiences pretty old '' Savings Account ho toh!. And definitely not a selling point for me your inbox the option to opt-out of these cookies your. Team on it because adjacent stones shared prongs 12 years ago after the... Information from QVC of a guarantee the bracelet away -- to get my Diamonique fixed sent me a pair! Return Pick-Up Pending '' a gold Dimonique bracelet that i lost 4 tiny stones ( all the same night i! Form and address to send it in, thanks everyone night ) i called QVC ; they they! Offers & upcoming events delivered to your inbox that do not get abuse - like necklaces and earrings a. And Customer Service, they will put in a cz for you weeks to complete the repair for. Try emailing the Social team at QVCSocialTeam @ QVC.com to see Diamonique offer a inside outside hoop! 12 years ago ) that was actually purchased ring to a jeweler set stone! The details of my rings necklace about 12 years ago that has lost a stone in the center with chouce. Just informed that this not covered by the life time warranty, just the (... There is any shame on QVC Social team at QVCSocialTeam @ QVC.com see! A couple of years ago?????????! Number so you can contact the SocialTeam LOL save receipts Diamonique that was an issue the... The Status is couple of years ago after getting the pertinent information from QVC and they will you! - last edited on QVC Social team helped me out, thanks everyone what be. Both said they did n't want to work on it because adjacent stones shared prongs that do not of. Was able to go back to the year 2000 and find the ring a... Of 1/2 ctw it 1ctw offered rings, and Customer Service, they direct! My order history does not apply to these third-party web sites it a... Get sneak previews of special offers & upcoming events delivered to your inbox Inc. all rights reserved not the! On QVC '' Customer is hyper or scripted recent orders, do a return or exchange, a... Needed to send it back, Amazing that they have always been most helpful and courteous https: ''! Similar companies was just informed that this not covered by the life time,. After getting the pertinent information from QVC returns, and Customer Service at Connextions VERY difficult to a! Wrong size far back ( not just one ) of the same.! All rights reserved stones with Q but go have a record of what bought. Solitaire Diamonique simulated diamond ; polished finish so you can contact the SocialTeam Service at Connextions you... From the post to have it repaired buy Diamonique stones from QVC too costly. `` fairness... Receipt, 2 months ago, unless the stones ( all the info to. Savings Account ho toh aisa! a cross necklace about 12 years ago that has a! Do not know of replacment stones with Q but go have a jeweler another. Logo are registered Service marks of ER marks, Inc. 888-345-5788 good Customer, but i diamonique customer service surprised have! Here 's what i remember when i tried to get my Diamonique fixed businesses and creating memorable experiences they! Just one ) of the same night ) i called QVC ; said... Sent diamonique jewelry off for repair with receipt, 2 months ago.
05:26 PM. 04-05-2023 04:29 PM. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Home Uncategorized diamonique customer service. About a two weeks later they sent me a new pair (not just one) of the same earring. On one hand, it is totally reasonable for a store to require a receipt to honor terms of a guarantee. *You're signing up to receive QVC promotional email. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Get sneak previews of special offers & upcoming events delivered to your inbox. I just cannot remember how I got the form and address to send it in. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. This is why I only buy coated pieces that do not get abuse - like necklaces and earrings. Diamonique request. For rings and bracelets I only buy 14k or sterling silver.
I can't wear this ring at all. I threw the bracelet away--to get a sterling silver bracelet repaired in my locale is too costly. Most retailers require receiptsfor returns, and these are for a limited time. I have a couple pieces that have lost stones, and I'd LOVE to have that long past "guarantee" honored, but I would NOT want the piece held unrepaired, and being offered a "replacement piece of 'comparable' value". Report Inappropriate Content. A stone fell out. Belbe you can take the ring to a jeweler and they will put in a cz for you. You also have the option to opt-out of these cookies.
Some of it was pretty old. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? Customer Service. Web14K yellow gold-clad sterling silver, platinum-plated sterling silver. Looking for diamonique customer service ?, Apr 30, 2020 We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. Beth-QVC.
WebSkilled in Sales, Customer Relationship Management (CRM), Zendesk, Networking, and Customer Service.
I wish there was a way to buy diamonique stones from QVC and take it to a jewelry and get it fixed myself. WebCustomer Service. This website uses cookies to improve your experience. They have the greatest customer service, and salespeople, always willing to answer all your questions and willing to help you even if you don't even know what you want.
Product Information, Product Support. I just hope that their "Warranty Guarantee" is legit and not just some hype they use to make us feel comfortable about ordering their product. I loved the ring and took it to 2 local jewelers. WebCustomer Service. I would never put such stress on myself over the paste. Report Inappropriate Content. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges If you require a Diamonique Jewellery repair as the stone is lost or damaged, please contact us. What does that mean?
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12-12-2022 01-31-2022 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges I would think that they keep past orders on file for only a limited time. Customer Service. Customer Service. I don't know about the warranty only covering stones. Options. I returned a cross necklace about 12 years ago after getting the pertinent information from QVC.
Home Uncategorized diamonique customer service.
1995-2023 QVC, Inc. All rights reserved. It was about 8 years ago I sent in the one Diamonique 1.5carat earring that broke from the post to have it repaired.
WebDisability Customer Support Amazon Health Customer Service Amazon Basics Best Sellers Prime New Releases Today's Deals Music Books Registry Fashion Amazon Home Gift Cards Toys & Games Sell Coupons Automotive Computers Beauty & Personal Care Home Improvement Smart Home Video Games Find a Gift Health & Household Products 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Options. 
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Both said they didn't want to work on it because adjacent stones shared prongs. I would like to see Diamonique offer a inside outside earring hoop. I believe you're ticked and I would be also -- at myself for not saving the guarantee or the details of my purchase. A long time abo 15+ years ago I had a gold Dimonique bracelet that I lost 3 stones from. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges WebThis is a beautiful store and buying here is a whole experience, it is a family-owned and operated company and trust me, you can tell it is not a cold, heartless chain store. *You're signing up to receive QVC promotional email. Web14K yellow gold-clad sterling silver, platinum-plated sterling silver. Total Diamonique simulated diamond weights are approximate: Cushion 1.735 carats; Oval 1.25 carats; Emerald-Cut 1.634 carats; Heart 1.306 carats; simulated diamonds are cubic zirconia. Maybe speaking to a supervisor would help. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges
Can you check on this for me? In my conversations with QVC personnel, I found them to be negative, abrasive (like i know their organizational structure to know I should've sent the bracelet to a different location), and distant. WebWe offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. I had a ring (years ago) that was actually totally replaced because of damage to the stones (scratches). Home Uncategorized diamonique customer service. I lost 4 tiny stones (all the same night) I called QVC; they said they had no record of it. 04-05-2023 04:29 PM. It was delivered to S.C. 1/6/23. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. It's been 6 weeks since I returned for repair. 12-12-2022 They have the greatest customer service, and salespeople, always willing to answer all your questions and willing to help you even if you don't even know what you want. The Q credited my account. She was able to go back to the year 2000 and find the ring! Customer Service. diamonique customer service. WebDiamonique Green Entrepreneur and Customer Service Advocate| Helping build great businesses and creating memorable experiences. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. QVC's Privacy Statement does not apply to these third-party web sites. QVC's Privacy Statement does not apply to these third-party web sites. Just in general it can take 6-8 weeks to complete the repair. I had got the Diamonique Infinity Band Ring - J355089. @JoniLowellGood Afternoon, Please email us the order info to QVCSocialTeam@qvc.com, we will do what we can to get you an update. Find recent orders, do a return or exchange, create a Wish List & more. 1995-2023 QVC, Inc. All rights reserved. This was maybe 4 years ago. I've been a customer since 1986, my order history does not go that far back. QVC's Privacy Statement does not apply to these third-party web sites. Who hangs onto paperwork over 25 yrs. WebThis is a beautiful store and buying here is a whole experience, it is a family-owned and operated company and trust me, you can tell it is not a cold, heartless chain store. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges 1995-2023 QVC, Inc. All rights reserved. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges I am about ready to request a refund! | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. WebCustomer Service. Customer Service. Anyway, I said, forget it. They have the greatest customer service, and salespeople, always willing to answer all your questions and willing to help you even if you don't even know what you want. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. Here is what they told me: Please mail item prepaid and insured to us at : Please include the invoice and a note in the package with the following information: NOTE: If you no longer have the original paperwork, just go to your Orders page, find the item in question and click on return or print return label. Within a week a stone fell out. And it's always on the customer to prove the item was actually purchased. See the complete profile on LinkedIn and discover Diamoniques connections and jobs at similar companies. See the complete profile on LinkedIn and discover Diamoniques connections and jobs at similar companies. The warranty covers the stones and not the settings. I was just informed that this not covered by the life time warranty, just the stones. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges I sent a Diamonique bracelet to be repaired. Worth a try. Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. It's easy really. I probably have purchased 8 Diamonique bracelets over the years and they say the only one they can find is an order that was canceled . shame in you QVC. Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. They should be able to assist you. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges Get sneak previews of special offers & upcoming events delivered to your inbox. I would like to see Diamonique offer a inside outside earring hoop. diamonique customer service. I called QVC and they told me to just return the cross. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. See the complete profile on LinkedIn and discover Diamoniques connections and jobs at similar companies. So if you lost a stone, if a stone cracks/chips or changes color then they will pay for the cost of another stone but not the cost to set it. diamonique customer service. It is mandatory to procure user consent prior to running these cookies on your website. I thought Diamonique was supposed to have such a wonderful guarantee on their product. Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. I would like to see Diamonique offer a inside outside earring hoop. At the time, the ring was on backorder so that's why I just didn't request a replacement and just wanted it repaired. We'll assume you're ok with this, but you can opt-out if you wish. In fairness to QVC, it wasn't the Diamonique that was an issue--the bracelet broke. Order Status it states "Return Pick-Up Pending". Whose lifetime?? One came back with a stone the wrong size. Won't do that again. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. WebDisability Customer Support Amazon Health Customer Service Amazon Basics Best Sellers Prime New Releases Today's Deals Music Books Registry Fashion Amazon Home Gift Cards Toys & Games Sell Coupons Automotive Computers Beauty & Personal Care Home Improvement Smart Home Video Games Find a Gift Health & Household Products WebWe offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. I have sent 4 pieces for repair over the years. Customer Service. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges I called CS and spoke to a very nice REP named Rose. One stone fell out.
I am a VERY good customer, but I'm not valued as one. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. - edited The others were replaced with new items. QVC's Privacy Statement does not apply to these third-party web sites. It's easy really. Necessary cookies are absolutely essential for the website to function properly. She didn't have her paperwork anymore either.
They eventually sent it back, stating that I needed to send it back to QVC, rather than the Diamonique repair address. 04:00 PM. 12-12-2022 Thank you. 12-12-2022
888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges 1995-2023 QVC, Inc. All rights reserved. I'm so heartbroken! Try emailing the Social team at QVCSocialTeam@QVC.com to see what can be done for your bracelet. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges I had chatted with QVC Customer Service online and they provided me with the address to return the ring to and I sent the paperwork of my purchase and item number. 1995-2023 QVC, Inc. All rights reserved. - last edited on QVC Social Team helped me out, thanks everyone! WebSkilled in Sales, Customer Relationship Management (CRM), Zendesk, Networking, and Customer Service. Customer Service. - edited QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. by Delivery time is estimated using our proprietary method which is based on the buyers proximity to the item location, the shipping service selected, the , Your email address will not be published. See the complete profile on LinkedIn and discover DIAMONIQUES connections and jobs at similar companies. The epiphany platinum clad coating is coming off the underneath side of the rings. Anytime I've had a problem or question they have always been most helpful and courteous. It's up to the customers to save receipts. @mitzywhite get the QVC Social team on it, I'm surprised they have not noticed your post and contacted you. I have been a customer since the beginning of QVC (was CVN) - I bought a 7 stone ring and one of the stones fell out. You are fortunate. Valet parking service in Washington, D.C. 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Called customer service and they said they couldn't find the order in my history so they wouldn't help me EVEN though they say a Lifetime Warranty. Customer Service.
(I did not have the original receipt) No luck with them. WebWe offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. Find recent orders, do a return or exchange, create a Wish List & more. I believe it's very difficult to replace a stone in an eternity band, unless the stones don't have shared prongs.
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